If you have a technical issue or any questions about your Dynamo product(s), please get in touch with your closest authorized DYNAMO Dealer. If your product has a defect due to faulty components or workmanship, your Dealer will be able to troubleshoot any issues you may be experiencing.
Dynamo warrants to the original retail purchaser that the products shall be free, under normal use and maintenance, from any defects in material or workmanship for the warranty periods set out below, subject to the qualifications, exclusions, conditions and limitations set out in this warranty statement.
Products in Accessory categories (excluding trailers) do not require a PDI but do require proof of purchase as a condition of any warranty claim.
Where a User Manual is supplied with a Product, the purchaser of the Product and ultimate end user must review the Manual to understand the operations, limitations, maintenance and care instructions for the Product. Whilst EV and Portable Power Supplies have fewer moving parts than a combustion engine vehicle or technology they still require maintenance to ensure continued safe operation. Every Product will need scheduled maintenance and care, to ensure your warranty is maintained. This will increase the Product’s lifespan and reduce life time maintenance.